Service Advisor

Avon Lake, OH

Pre-employment background check, driver's record and drug screen required.

As a leader in our industry, Nick Mayer Ford West is currently hiring a Service Advisor for our Avon Lake location. Exciting careers and opportunities are made possible because how far you go is up to you! It's a fast-paced, people-oriented business that offers incredible earning potential and performance-based promotions. Start your career with Nick Mayer Ford West today!



Service Advisor responsibilities:

  • Professionally greet Clients
  • Produce estimates for repairs to vehicle
  • Follow up with Clients both during and after repair. Explaining all completed work and associated charges
  • Practice consultative selling process to assist Clients with options
  • Interact daily with Clients, Management, Technicians, Service Staff, Sales Staff, Parts Associates and Office Personnel.
  • Inbound and outbound phone and email communications

Professional Service Advisor requirements:

  • Previous Service Advisor experience
  • CDK automotive software experience preferred but not required
  • Superior customer service skills
  • Excellent communication skills
  • Positive time management skills
  • Valid driver's license
  • Pre-employment background check and drug screen

Compensation & Benefits:

  • Competitive compensation with performance component
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k

Pre-employment background check, driver's record and drug screen required.

EEO & DFWP